Frequently Asked Questions

Mobile Car Key is based in Birmingham and travels to customers in Birmingham and surrounding areas. Send your postcode so we can confirm whether we can come to your vehicle. We do not receive customers at a shop.

For many supported makes and models, we can cut and programme replacement keys using professional automotive locksmith equipment. Some vehicles require additional codes or dealer procedures; contact us with your make, model, year and registration so we can confirm the options.

If your only key has been lost, we may be able to create a replacement without the original for a compatible vehicle. Where technically supported and authorised, missing keys can be removed from the vehicle’s memory. Call or message us with the vehicle details and postcode.

We can help with urgent lost car keys and vehicle lockouts during our opening hours: seven days a week, 9am–10pm. Response times depend on your location, traffic and current availability.

It depends on the vehicle, the key type and whether cutting and programming are required. Share your vehicle details with us so we can explain the available options and provide an estimate.

Our mobile service includes lost car key replacement, spare car keys, vehicle lockout assistance, key cutting and programming where supported. We also provide automotive locksmith services for supported Mercedes, BMW, Audi and Volkswagen vehicles.

Call 07746 827388 or message us on WhatsApp with your vehicle make, model, year, registration and postcode. We are open every day from 9am to 10pm. Appointments are subject to availability.